PwC Ireland Launches New AI Center to Boost Technology Implementation

PwC Ireland, in collaboration with Microsoft, has announced the opening of a new generative artificial intelligence (GenAI) business center. The professional services firm stated that the center, located at its Irish headquarters on Dublin’s North Wall Quay, will drive “the necessary investment returns in a safe and secure way.” GenAI has the potential to transform industries by automating tasks, revolutionizing problem-solving, and creating new opportunities.

PwC earlier this year invested over €1 billion globally through its alliance with Microsoft to expand and scale AI. The announcement of the new Irish unit came in parallel with a new PwC survey, which suggested that the adoption of AI and GenAI in Ireland was slow by international standards. The survey found that fewer than one in 10 (7%) have rolled out AI on a large scale in their organizations. This compares to 26% in a previous PwC survey carried out among US business executives. Nearly a quarter (24%) of Irish business leaders admitted they have no plans to use GenAI such as OpenAI’s GPT models, in the year ahead. However, some 61% said that they are either considering adopting AI or are using it to a limited extent.

Enda McDonagh, managing partner of PwC Ireland stated: “This is a very important investment by PwC Ireland which we believe will deliver a generational leap forward in the way we deliver our work and [it] aligns with our strategy to be at the forefront of technology-enabled change. This strategic collaboration with Microsoft will allow us to harness the power of generative AI in a secure and responsible way to build trust and drive sustained outcomes for clients.”

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